Three stars because the app is normally ok but recently my account just disappeared, try and log in and it says I don't exist. I can log in fine on a web browser. I'm uninstalling and installing again to try again. Weird.Franceschris , 06/28/2023
NAB in general provides a poor service from a local and global standpoint. The site design is inadequate and the level of communication from NAB is very poor. They take extended periods of time to answer the phone then shift the caller from one department to the next, even for simple tasks. NAB finds it difficult to send emails, that are related to important matters, or make calls to customers on time and on schedule. When I compare my experience with other banks I have business with NAB is by far the lowest performing institution I have ever dealt with.OzHeart , 01/24/2017
For whatever reason, the whole NAB has been stuck in the stones ages on the IT front for a long time. The level of services with their iOS app and web netbank just can not compare with their competitors. Whilst recent and this version of the app has been moving in the right direction, it's still way behind in terms of functionality and usability. The present version is ok and seemed to be stable, there's still a lot more work needed. As for the latest functionality to order PayTag on the app, it's another evidence of NAB's lag. A joke when ApplePay is working well for my Amex and other O/S debit cards.
The developer, NAB , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
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Compatibility iPhone Requires iOS 15.0 or later. iPad Requires iPadOS 15.0 or later. iPod touch Requires iOS 15.0 or later. Apple Watch Requires watchOS 6.0 or later.